Privacy Policy

Effective Date: 02 February 2025

Company Name: Top Insider Tours Co.

Address: Maaningantie 141, 71750 Maaninka, Finland

Phone: +358653585256

1. Introduction

At Top Insider Tours Co., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and Finnish privacy laws, including the Data Protection Act (Tietosuojalaki 2018/1050).

By using our website and services, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

2. Information We Collect

2.1 Information You Provide:

Name
Email address
Phone number
Any other information you voluntarily provide when contacting us

2.2. Information Collected Automatically

When you visit our website, we automatically collect:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on our site
Cookies and tracking technologies (see Section 6)

2.3. Information from Third Parties

We may receive personal data from third-party services, such as:

Payment processors
Analytics providers (e.g., Google Analytics)
Social media platforms if you interact with our pages

3. How We Use Your Information

We use your personal data for the following purposes:

To Provide Services – Process bookings, answer inquiries, and deliver requested services.
To Improve Our Websit – Analyze usage trends and improve functionality.
To Send Marketing Communications – With your consent, we may send promotional emails about travel offers, news, and updates.
To Comply with Legal Obligations – Maintain transaction records for tax and accounting purposes.
To Prevent Fraud and Security Threats – Monitor for suspicious activity and protect our users.

We do not sell or share personal data for third-party marketing purposes.

4. Legal Basis for Processing

Under the GDPR, we process your data under the following legal bases:

Consent: When you opt in to receive marketing emails or provide voluntary information.
Contract Performance:When processing bookings or service requests.
Legal Obligation:When required by law to retain records.
Legitimate Interests: To improve our services and ensure website security.

You have the right to withdraw your consent at any time (see Section 7)

5. How We Share Your Information

We only share personal data in the following cases:

With Trusted Service Providers: Such as payment processors, customer support providers, and analytics services.
With Legal Authorities: If required by law or to protect our rights.
In Case of Business Transfers: If we sell or merge our company, personal data may be transferred.

All third parties we work with are contractually bound to protect your data.

6. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic.

6.1. What Are Cookies?

Cookies are small text files stored on your device to help improve website functionality.

6.2. Types of Cookies We Use

Essential Cookies:
Analytics Cookies:
Marketing Cookies:

6.3. Managing Cookies

You can manage cookie preferences in your browser settings.

Opt-Out: You can disable cookies via your browser settings or use third-party tools like Your Online Choices for ad tracking preferences.

7. Your Rights Under GDPR

As an EU citizen, you have the following rights regarding your personal data:

Right to Access – Request a copy of your personal data.
Right to Rectification – Correct inaccurate or incomplete data.
Right to Erasure (“Right to Be Forgotten”) – Request data deletion, subject to legal obligations.
Right to Restriction of Processing – Limit how we use your data.
Right to Data Portability – Transfer your data to another provider.
Right to Object – Object to data processing based on legitimate interests.
Right to Withdraw Consent – If we process your data based on consent, you can withdraw it anytime.

To exercise your rights, contact us at [email protected]. We will respond within one month as required by GDPR.

8. Opt-Out Policy

8.1. Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email or contacting us at [email protected].

8.2. Data Collection & Tracking

If you wish to opt out of non-essential tracking, you can disable cookies in your browser settings or use ad-blocking tools.

8.3. Data Processing for Legitimate Interests

If you object to data processing based on legitimate interests, contact us to request an opt-out.

9. Data Security and Retention

We take strong security measures to protect your personal data, including:

Encryption of sensitive data
Secure payment processing via third-party providers
Access controls and authentication protocols

We retain your data only as long as necessary for the purposes stated in this policy or as required by law.

10. International Data Transfers

If we transfer personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as:

Standard Contractual Clauses (SCCs) approved by the EU Commission
Data Protection Agreements with Third-Party Providers

You can request details on our data transfer safeguards by contacting us.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies. Please review their terms before providing any personal data.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal changes or business needs. The latest version will always be available on our website. If significant changes occur, we will notify users via email or a website notice.

13. Contact Us

For privacy-related inquiries or to exercise your rights, contact us:

Top Insider Tours Co.